Nadia Souada

Nks5205@psu.edu
 

​

 EDUCATION:        

Pennsylvania State University, University Park, Pennsylvania

Bachelors Student in Print Journalism

Expected graduation date: May 2019
               

 

EXPERIENCE:

 

Federal Staffing Resources                                      Customer Service Intern                                              March 2015 – August 2015

• Answered phone calls for FAFSA as well as Rutgers’ and Northwestern’s student aid help-lines

• Memorized prepared scripts for certain requests

• Built strong relationships with fellow coworkers and supervisors, we were able to rely on each other and help each other when the situation called for it

• Logged details of phone calls and escalated all issues I could not handle to supervisors.

• Answered 60+ calls and requests a day
   

 

Sovereign Magazine                                                  Writer/Managing Editor                                                   February 2016 -                                  

• Cover events in multicultural organizations

• Interview outstanding students of color within the university

• Regularly come up with fundraising and event ideas with the rest of executive board

• Keep writers and photographers accountable for keeping up with assignments and due dates

 

 

ACTIVITIES/AWARDS:

 

 

Penn State WORDS                                                            Writer/Performer                                              December 2015 –

• Attend regular meetings on Tuesday evenings

• Take part in the annual Slam Series competition, took 6th place out of 36 competitors

• Perform at various events like the Martin Luther King Jr. Commemoration and Annual Kwanzaa Celebration

 

 

Penn State School of Music Viola Program Scholarship             Recipient                                               August 2015 – December 2015

 

Bunton Waller Merritt Scholarship                                            Recipient                                                August 2015 – May 2016

 

 

 

TECHNICAL / NON-TECHNICAL SKILLS:

• Able to navigate social media platforms with ease

• Personable and Reliable

• Skilled creative and informative writer

• Microsoft Word, Publisher, Excel, PowerPoint